TurboTrader Support

We understand that TurboTrader is a complicated tool to use. That's why our support area exists to provide you with as much help as you need.

Support Channels

We have several ways you can seek help using TurboTrader.

Support Wiki: Built by members of the Co-operative, the TurboTrader Support Wiki has all sorts of information that may help to answer your questions, and it's constantly growing.

Chatrooms: TurboTrader offers several chatrooms, including a dedicated Live Support room where you can talk directly to our Support staff. Or if you prefer, you can talk directly to interested members via the general discussion page.

Email: Prefer a more one-on-one discussion, or need to ask a question outside of market hours? Feel free to contact our Support staff using our web form, or your favourite email client.


Getting Started

Quick Start Guide: Get started with TurboTrader.

Tutorials: Learn the more advanced functionality of our interface with some step-by-step Tutorials.

Session Points: Describes the purpose and functioning behind Session Points.

Frequently Asked Questions: Commonly asked questions and problems.

Reference

Icon Legend: The legend for the icons used in the Live Tables.

Condition Codes: The various condition codes used in the Course of Trades.